Frequently Ask Questions
We address some of the most common questions our users have about our platform, CEU management, and how we can help educators streamline their professional development. Our goal is to provide clear, concise answers to help you get the most out of EduTrack.io.
What is EduTrack.io?
EduTrack.io is an online platform designed to simplify the management of Continuing Education Units (CEU) for teachers across the United States. We help educators track, manage, and stay informed about their CEU requirements and certification status.
Who can benefit from using EduTrack.io?
Any K-12 teacher in the United States looking for a streamlined way to manage their CEUs and certification can benefit from our platform. Whether you’re a new teacher or a seasoned educator, EduTrack.io is designed to simplify your professional development process.
How does EduTrack.io track CEU credits?
EduTrack.io provides a dashboard where you enter your renewal requirements, create CEU categories, and record credits by uploading certificates. It calculates progress from the information you provide and sends periodic status reminders at your selected frequency.
Can I access EduTrack.io from my mobile device?
Yes. EduTrack.io has a responsive interface designed for current phones, tablets, and computers with an internet connection whenever the service is available.
How much does EduTrack.io cost?
A separate 14-day free trial is available. The paid membership is $19.99 per year and is charged immediately when purchased; paid checkout does not add another trial.
Is there a free trial available?
Yes. The separate 14-day trial route provides time-limited access without payment. If you later choose the paid membership, Stripe charges $19.99 immediately; paid checkout does not include a trial.
What kind of support does EduTrack.io offer?
Start with the FAQ for common questions or send the support team a message through the Contact Us page. Replies are sent to the email address you provide.
How secure is my data with EduTrack.io?
Certificate files are kept in private storage and released only after a signed-in ownership check. Production deployment also requires HTTPS and appropriately restricted hosting controls. These safeguards reduce risk, but no online service can promise absolute security.
How do I sign up for EduTrack.io?
Signing up is easy! Simply visit our Sign Up page, choose your subscription plan, and follow the on-screen instructions to create your account.
Can EduTrack.io help me if I’m behind on my CEU credits?
EduTrack.io shows the credits remaining in each category and the renewal date you entered so you can plan your next steps. It does not select courses or independently verify your licensing requirements.